8 hours ago
A New York-based workplace psychology expert, Melody Wilding, who has spent over 15 years advising leaders at Google, Amazon, and other Fortune 500 firms, recently shared insights on how professionals can sharpen their communication and command attention.
Speaking to CNBC Make It, Wilding said, "Many professionals I work with are the reliable workhorses of their organisations. They go above and beyond in their roles, yet are often overlooked for promotions and leadership opportunities."This insight carries a powerful lesson for students preparing to step into the professional world: Authority isn’t about job titles, it’s about how you speak. Success is not guaranteed by credentials alone; it is shaped by the ability to communicate confidently, clearly, and persuasively.Wilding identifies three phrases that professionals, and students, can adopt to project authority and influence:
"Our options are A, B, and C. My recommendation is…"
Instead of getting lost in background details, structuring communication and offering a clear recommendation signals decisiveness. For instance, "We have three options: Extend the deadline, add resources, or reduce scope. I suggest we add two contractors for six weeks to launch on time and minimise costs" demonstrates leadership potential even before formal authority is granted.
"What we need next is…"
Vague closings such as “Let me know your thoughts” weaken impact. By specifying the next step—“What we need next is your sign-off on the contract so we can start implementation on Monday”—students learn to be actionable and direct, skills that enhance credibility and effectiveness in team settings.
"Here’s what I’m seeing…"
Tentative statements like “I could be off base…” can undermine confidence. Focusing on evidence-based observations—“We’re seeing improvement across three sectors” or “There’s a consistent trend in the data since Q2”—builds trust and conveys expertise, a skill students can adopt in presentations, research, and group projects.Lesson for students: Authority is cultivated through communication, not titles. By mastering structured, decisive, and confident expression, students can earn respect and influence outcomes early in their academic and professional journeys. Speaking with authority signals leadership potential long before formal positions are assigned.In essence, Melody Wilding’s guidance teaches students that confidence, clarity, and evidence-driven communication are the true markers of authority, offering a roadmap to visibility, influence, and professional success.
